1. Quality Assurance

At Orangedabbewala, we are committed to providing high-quality tiffin services to our customers. We take great care in ensuring that our food meets the highest standards of freshness and safety. While we typically do not offer refunds, we value your feedback and take all complaints about food quality seriously.

2. Quality Complaints

If you encounter any issues with the quality, freshness, or safety of your tiffin order, please contact us within 24 hours of receiving the order. We will promptly investigate your complaint and take necessary actions to improve our services. This may include, but is not limited to, offering a replacement meal, discount on future orders, or taking steps to prevent similar issues in the future.

3. Cancellation Policy

We understand that circumstances may arise that necessitate order cancellations. However, we do not offer refunds for canceled orders. You may cancel your order according to the provided schedule, and we will strive to accommodate your requests as best as possible.

Please contact our customer support team to report any quality concerns or to make inquiries regarding your order. Your satisfaction is our priority, and we are dedicated to providing you with a positive experience when ordering from Orangedabbewala.